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Get out!! Don't sign up withCredit Solutions!

Jul 16, 2008

Credit Solutions Of America complaint by Jesus99

I am a current employee for Richardson based Credit Solutions. I have something that should be brought out to the public. This company is misleading customers. They are ripping people off!

Credit Solutions is a debt settlement company. They settle customer's accounts. But there is alot of misleading the customers. They charge 15% of the total debt for their services. All the company does is advise customers to stop paying their bills and promises they can settle for a low amount of money. The sales department just wants people to sign up so they can start to drain people's bank accounts. The company only calls the creditors if the client has money to settle accounts. Clients are misled to believe Credit Solutions will stop any late charges or other fees. They won't help the client if they don't have any money. They don't care if the client is going to be sued and will not offer legal help in any way. They only want to speak with customers with money to settle. Supervisors will not talk to escalted calls that need to be helped. All they care about is being off the phones and making sure all employees are hitting their calls and only helping customers that have money to settle accounts. I actually try to help customers cancel out of the program to save the money being taken. The customer could have used that money to save or put towards their accounts, instead of paying Credit Solutions to just sit there and do nothing. That's all they do there is sit there and do nothing. Just google search credit solutions complaints and you will see what I'm talking about.

I'm only working there cause its real hard to find a job these days. As soon as I find something else I will be quiting. I'm really sick of working here and can not wait to get out. I feel sick at my stomach working for this company, knowing they only care about people not canceling out and keeping the monthly fees to continue to drain customer's accounts.

I really think this company needs to be investigated and brought out to the public. There are some class action law suits on the company, and rightfully so. They delete records from old accounts and get rid of documents all the time. Working there is like going through a revolving door. They hire in huge numbers to get their numbers up then start to *** people out like they're trash off the street. It goes in cycles. Its ridiculous here. I can give you inside information on this company. I can give you a interview and details on this dishonest company.

I would be glad to give you any information. I am filing complaints to the Better Busines Bureau, EEOC, The Federal Trade Commision and any other agencies and/or organizations to help expose this company.

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Comments (1)

1. Written by DisappointedIsAnUnderstatement, on 07-08-2008 00:11

I have been with Credit Solutions for almost 2 years now and they've done NOTHING for me. I am now receiving threats to garnish my wages and upcoming court dates. After reading various complaints, I am now attempting to settle the debt on my own. My question now is, do you know of any cases in which Credit Solutions has refunded money to its customers? I am raging mad now and want to do everything in my power to get out of debt. Even if it means taking it up with Credit Solutions to get my money back.

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