I too enrolled in CS almost a year ago. To date I only have 2 of my 6 accounts settled.
I was just served a lawsuit on another that CS was "supposedly" working on. I am definitely seeking legal help to recoup the money I have already paid them and stop ALL ACH withdrawals by them. They never answer, keep me on hold for an hour and then have an answering servece promise to have someone call back. This is a SCAM and has ruined my credit.
I highly recommend anyone needing help - just call your credit card company and work it out with them. They want to settle this just as much as you do.
They also know this Company is a rip-off.